Terms of Service

Business Name: Vala Pradip Ghanshyambhai
Business Address: Bhagirath Society-1, Lame Hanuman Road, VTC Surat – 395006, Gujarat, India

By accessing or using our website and purchasing products from us, you agree to the following Terms of Service. Please read these terms carefully before using our website.

1. Website Use

You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

You must not use our website for any fraudulent, unlawful, or unauthorized activity.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, there may be minor variations in product appearance, color, packaging, or other details due to photography, screen settings, product updates, or availability.

We reserve the right to update product information, prices, availability, or specifications at any time without prior notice.

3. Orders

When you place an order through our website, you are making a request to purchase the selected products.

We reserve the right to accept, reject, or cancel an order for reasons including product availability, pricing errors, suspected fraudulent activity, or other legitimate business reasons.

If an order is cancelled after payment has been received, the applicable amount will be refunded through the original payment method, subject to the applicable refund process.

4. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.

Payment may be made using the payment methods and payment gateway options available on our website.

You agree to provide accurate and complete payment and billing information required to process your order.

5. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated delivery period provided at the time of purchase.

Delivery times may vary due to factors such as courier delays, weather conditions, holidays, incorrect addresses, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping and contact information.

6. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers should review that policy before placing an order.

7. Cancellation

An order cancellation request may be accepted if the order has not yet been shipped.

Once an order has been shipped, cancellation may not be possible. Any eligible refund will be processed according to our Return & Refund Policy.

8. Intellectual Property

All content available on our website, including text, images, graphics, logos, product information, and other materials, is owned by or used with permission by the business and may not be copied, reproduced, distributed, or used without prior permission, except as permitted by applicable law.

9. Limitation of Liability

We will make reasonable efforts to provide accurate information and reliable services.

To the extent permitted by applicable law, we will not be responsible for losses or delays caused by circumstances beyond our reasonable control, including courier delays, technical failures, payment gateway issues, natural events, or other unforeseen circumstances.

10. Fraudulent or Unauthorized Transactions

We reserve the right to cancel or investigate orders that appear to involve fraudulent, unauthorized, suspicious, or unlawful activity.

We may request additional information where reasonably necessary to verify an order or transaction.

11. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, or other technology providers.

Your use of such third-party services may also be subject to their respective terms and policies.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service from time to time.

Any changes will be posted on this page. Your continued use of the website after changes are posted means that you accept the updated terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts having jurisdiction over Surat, Gujarat, India, subject to applicable law.

14. Contact Us

For questions regarding these Terms of Service, please contact:

Vala Pradip Ghanshyambhai
Address: Bhagirath Society-1, Lame Hanuman Road, VTC Surat – 395006, Gujarat, India

Last Updated: 8 October 2026